Program Support Officer

About us

At CitiPower and Powercor, we’re proud to deliver electricity to 1.3 million Victorian customers every day through our network of poles and wires. But more than that, we’re here to power communities, support local businesses and keep critical services running smoothly, we’re essential to them all and none of this happens without our people.

We believe in an inclusive, welcoming workplace where everyone feels safe, valued and respected. From offering great benefits to creating real opportunities for growth, we’re committed to supporting you, your career and wellbeing. It’s why our people stick around, whether you live in the city or across regional and rural Victoria, we’re doing the work where it matters most right in your own community. As Victorians electrify everything from homes to transport, we’re focused on ensuring our networks are ready to meet that demand.

If you want to be part of something essential, be essential with us.

About the role

We are currently seeking three Program Support Officers to join our Asset Inspection team. These roles are essential to ensuring our inspection program is delivered safely, efficiently, and in accordance with company policies and regulatory requirements.

Each role provides day-to-day coordination and system support across a range of program activities from preparing work orders and managing data in SAP, to coordinating permits and supporting access for field crews. You’ll work closely with Schedulers, Asset Inspectors, and other teams to ensure inspection work is planned, executed, and closed out accurately.

This is a key support position within a fast-paced operational environment, requiring strong attention to detail, effective communication skills, and a practical understanding of field operations.

These roles can be based at any of our depot locations, including Geelong, Bendigo, Shepparton, or other regional sites across our network.

Key Responsibilities

• Support the smooth delivery of our Asset Inspection Program by helping plan, track and close out inspection activities across the network
• Maintain accurate records and data to ensure our inspection program meets Energy Safe Victoria (ESV) compliance and reporting requirements
• Coordinate the preparation of work orders so field teams can access sites safely and efficiently
• Arrange and follow up permits, such as road/rail or environmental approvals to support inspection access
• Monitor inspection progress and flag issues like inaccessible sites or delayed inspections to keep work on track
• Identify and help resolve system or data issues to make sure information is complete and reliable
• Work closely with Schedulers, Asset Inspectors and other teams to share information and support day to day operations
• Contribute ideas and feedback to improve how we plan and manage inspections
• Assist with reporting, data clean-up and administrative tasks that keep the program moving and compliant

To be successful in this role, you will ideally possess

• Relevant experience or qualifications in business administration, asset management support or utilities (desirable)
• Understanding of asset inspection processes, system workflows and compliance timeframes
• Familiarity with SAP
• Previous experience supporting technical or operational teams in a utility or regulated environment
• Experience working with large data sets and system interfaces

Key Benefits

We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.

With an embedded Diversity, Equity & Inclusion Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTQIA+ allies pride network, we’re committed to equal opportunities for all employees. 

We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here for more information on how we create and support a diverse and equitable workplace. 

Understand how our benefits can support you. We offer a health and wellbeing subsidy (up to $600 per year), paid parental leave of up to 15 weeks for the primary carer, and more. 

What’s next

Research shows that whilst men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised candidates tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet all criteria, please still get in touch. We’d love to have a chat and see if you could be a match.

If you think you have what it takes, but don’t necessarily check every box, or would like to discuss a different or flexible way of working, please still get in touch with us.

If you believe you have what it takes but don’t meet every requirement or if you’d like to discuss flexible working arrangements we encourage you to get in touch.

Please submit your application via our careers’ website by 30 November 2025. For the full Position Description, please reach out to Nadya Kartika from the Talent team at careers@powercor.com.au 

We encourage applications from all communities; people of all ages, genders, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community and people living with disability. If you require adjustments as part of the recruitment process to accommodate your needs, please don’t hesitate to discuss these with us.

Beon, CitiPower Powercor and United Energy recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.

We are committed to creating a workplace where everyone feels valued, respected and supported to succeed. By making sure our workplace is physically and mentally safe, so that our people can be their authentic selves, share their unique perspectives and can thrive.