System Controller

About us

At CitiPower and Powercor, we’re proud to deliver electricity to 1.3 million Victorian customers every day through our network of poles and wires. But more than that, we’re here to power communities, support local businesses and keep critical services running smoothly, we’re essential to them all – and none of this happens without our people. As Victorians electrify everything from homes to transport, we’re focused on ensuring our networks are ready to meet that demand. If you want to be part of something essential, be essential with us.

About the role

We currently have an exciting opportunity for two System Controllers to join the Network Control and Operations team on a 24/7 rotating day/night shift roster based at our head office in Melbourne CBD in a permanent capacity.

The role itself is responsible for the control, monitoring, coordination, recording, planning and managing of switching activities during emergency, unplanned and planned events. This covers transmission, renewable generation and distribution systems including subtransmission, distribution, low voltage reticulation networks. Responsibilities are applied to Rural, Urban and CBD environments, also involving assets at the interface with other operating authorities, co-generation companies and HV customers.

This critical role also facilitates safe access to the network taking into account factors such as safety, operational procedures, equipment limitation, system loading and available resources to allow such access. The role also requires work as a solo System Controller, working without supervision, to handle planned and emergency situations.

Please note:

• This is a shift role, requiring the successful candidate to work four 12-hour day/night shifts across a rostered period.
• Our head office in Melbourne CBD is currently being renovated; therefore, the team is temporarily based in our Richmond office (until completion of renovations take place, planned for late July 2026).

This position is covered by the Powercor & CitiPower & ASU, PA UWU Enterprise Agreement. The salary range for this role is Pay Point 23 ($167,134) – Pay Point 27 ($192,196) + 13% of super + allowances + shift penalties.

For more information on the role’s responsibilities, please click here to download the position description.

Key Responsibilities

• Coordinate all switching activities, responding to planned and unplanned outages, assess and prioritise emergency situations.
• Provides advice and direction to internal personnel, external operational authorities and major customers.
• Maintains system information databases and system operations drawings.
• Plan field electrical operations, including the preparation of switching instructions.
• Effectively use computer-based systems to plan and monitor the network ensuring system reliability, quality, utilisation requirements and high level of customer service are achieved.
• Take ownership and monitor the electrical networks.  Monitor and action abnormal network scenarios, by recording issues, setting priorities and coordinating with resources to ensure follow up is undertaken and network is returned to normal.
• Maintain accurate and timely outage information in a real-time switching environment for the benefits of internal and external stakeholders.
• Monitor the effectiveness of operating practices and procedures and assist in the revision and development of new procedures where appropriate.
• Continually review current Control Room processes, procedures, systems and tools, developing improvement solutions and implementing these where appropriate.

What you’ll need from day one

• Certificate of Technology (Electrical), Certificate IV Electrical, Associate Diploma or Advanced Diploma of Electrical Engineering or equivalent Tertiary based qualifications.
• Working knowledge of the Transmission, Sub Transmission & Distribution Network, its primary and secondary components, design, construction, operation practices, maintenance, control, communication and protection requirements
• Experience in Field and/or Zone Substation Operating is preferred.
• An understanding of Operational & fault management processes and practices for the electrical network
• Experience working in Faults Management, Field/ Zone Substation, and solid understanding of SCADA and Outage Management System.
• Experience in planned access job planning.
• Detailed knowledge of the Electrical Safety Instructions (the Green Book), operational procedures, supplementary procedures and general electrical industry procedures and practices.
• High level computer aptitude required.
• Ability to communicate effectively in both verbal and written forms with both internal and external customers.
• A demonstrated commitment of health and safety (through an understanding of the principles/concepts of the jobs).

Key benefits

We’re proud to offer an inclusive, supportive workplace where everyone feels safe, valued, and empowered to grow. Some of our benefits include hybrid work options, purchased leave, 15 weeks of gender neutral primary parental leave, health and wellbeing subsidiary, career development and planning opportunities, and exclusive discounts. Visit our company website to learn more.

Diversity, equity & inclusion to support a fair workplace for all

We are committed to building a safe, inclusive, and supportive workplace where people of all genders, ethnicities, sexual orientations, abilities and ages are valued for who they are and empowered to do their best. Through our Diversity, Equity & Inclusion Strategy (DEI), Reconciliation Action Plans and initiatives like Women in Power and Sparkle, our LGBTQIA+ allies network, we’re working to create equal opportunities for all. We are proud to be a WORK180 Endorsed Employer for Women. Explore our partnership with Work180.

We welcome applicants from all backgrounds and experiences, and strongly encourage First Peoples, women, people from the LGBTQIA+ community, culturally and racially marginalised people and people with disabilities to apply. We recognise how people from marginalised groups can face extra barriers and self-select out of recruitment processes.  With this in mind, we’re committed to making reasonable adjustments to ensure a positive, barrier-free recruitment process.

What’s next

Submit your application via our careers’ website by 17 May 2026. To make a confidential reasonable adjustment query, please contact Luke Castro from the Talent team at careers@powercor.com.au

Beon, CitiPower Powercor and United Energy recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.

We are committed to creating a workplace where everyone feels valued, respected and supported to succeed. By making sure our workplace is physically and mentally safe, so that our people can be their authentic selves, share their unique perspectives and can thrive.