Injury Management Advisor

About us:

At CitiPower, Powercor and United Energy, we’re proud to deliver electricity to 2 million Victorian customers every day through our network of poles and wires. But more than that, we’re here to power communities, support local businesses and keep critical services running smoothly, we’re essential to them all – and none of this happens without our people.

We believe in an inclusive, welcoming workplace where everyone feels safe, valued and respected. From offering great benefits to creating real opportunities for growth, we’re committed to supporting you, your career and wellbeing. It’s why our people stick around, whether you live in the city or across regional and rural Victoria, we’re doing the work where it matters most - right in your own community.

As Victorians electrify everything from homes to transport, we’re focused on ensuring our networks are ready to meet that demand.

If you want to be part of something essential, be essential with us.

About the role:

The role provides proactive case management of workers compensation and income protection claims to ensure best practice injury management and return to work processes are applied, by collaborating with relevant stakeholders and supporting injured employees to remain at work safely and sustainably or to return to work as soon as appropriate.

This is a 12-month max term role, due to a parental leave cover.

What you’ll deliver:

• Manage all aspects of workers compensation and income protection claims from initial lodgement through to case closure, ensuring compliance with relevant legislation and organisational policies.
• Work collaboratively with the WorkSafe agent and insurers regarding timely provision of claim forms, medical certificates, accounts, reimbursements and reconciliation.
• In collaboration with Payroll Services and the WorkSafe agent, accurately calculate and process weekly payments, including current weekly earnings in alignment with the relevant legislation and enterprise agreements.
• Provide expert advice and guidance to managers, employees and stakeholders on claims management and return to work processes.
• In conjunction with managers and employees, ensure return to work obligations are fulfilled in accordance with Workplace Injury Rehabilitation and Compensation Act 2013.
• Promote, deliver and monitor early intervention treatment programs in conjunction with external stakeholders.

• Support the implementation and delivery of the Health Safety and Sustainability strategy, contributing to the improvement of how injuries and conditions are managed across the organisation.

To succeed in the role, you’ll have:

• Relevant work experience in an occupational rehabilitation, claims management and/or return to work role.
• Experience in injury management and acting as a return to work coordinator.
• Strong understanding of the Workplace Injury Rehabilitation and Compensation Act 2013, with practical experience applying its principles in injury management and workers' compensation.
• Experience and understanding with injury management systems such as SOLV.
• Current Victorian drivers’ licence.
• A tertiary qualification in allied health or a related discipline would be an advantage.

Your career with us:

We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.

With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTQIA+ allies pride network, we’re committed to equal opportunities for all employees.  We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here for more information on how we create and support a diverse and equitable workplace. 

Understand how our benefits can support you. We offer a health and wellbeing subsidy (up to $600 per year), paid parental leave of up to 15 weeks for the primary carer, and more. 

What’s next?

If you think you have what it takes, but don’t necessarily check every box, or would like to discuss a different or flexible way of working, please still get in touch with us at careers@powercor.com.au

Please submit your application via our Careers website by 30 November 2025. For the full Position Description, please reach out to Luke Castro from the Talent team at careers@powercor.com.au      

We encourage applications from all communities; people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community and people living with disability.

If you require adjustments as part of the recruitment process to accommodate your needs, please don’t hesitate to discuss these with us.

Beon, CitiPower Powercor and United Energy recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.

We are committed to creating a workplace where everyone feels valued, respected and supported to succeed. By making sure our workplace is physically and mentally safe, so that our people can be their authentic selves, share their unique perspectives and can thrive.